Resources for Greentrees Residents

This quick-and-easy guide outlines common neighborhood concerns and steps you can take to address them. For each concern, we've provided the appropriate contact information to assist you in resolving the issue effectively and efficiently. As a voluntary civic board, we are here to share helpful resources and guidance. If a problem persists after you've taken the appropriate steps, please let us know what actions you've taken, and we will do our best to assist in finding a resolution.

Animals

I found a dog, lost a dog, or see loose animals

• Post on local community boards (e.g., Nextdoor, Facebook). 
• Let us know at greentreescivicassn@gmail.com, and we’ll send a neighborhood email.

There’s a vicious animal

• Contact Memphis Animal Services: Phone: (901) 636-1416,
• Email: MAS@memphistn.gov
• Website: Memphis Animal Services

Water Leak, Gas Leak or Downed Power Lines

Water is leaking around the water fountain at Holmes Park, water is bubbling up in the street, I smell natural gas, power lines are down

• Call MLGW: 901-870-2828 and follow prompts

Mail

My mail hasn’t run in a couple of days

• Report delivery complaints to the U.S. Postal Service
• Go into a post office, or file complaint online: usps.com

Noise or  Suspicious Activity

Loud party, suspicious behavior, or prowler

• Speak directly to the neighbor (if appropriate). 
• For non-emergency situations, contact the Memphis Police Department: (901) 545-COPS (2677). 
• For emergencies where you fear for your life or someone else’s life, call 911. 

Neighbor’s Property

My neighbor has a broken-down car on the property or junk on their porch

• Approach your neighbor kindly to discuss the issue (if appropriate). 
• If unresolved, report to the City of Memphis at 311:  311 or (901) 636-6500, https://311.memphistn.gov/public, 
• You can also download the 311 app to report issues needing to be addressed. NOTE: Please include pictures if possible.

Garbage & Recycling

My garbage wasn’t picked up; because of a holiday when is garbage pickup; oil stains from garbage trucks, my garbage can is broken

• Report to the City of Memphis at 311:  311 or (901) 636-6500, https://311.memphistn.gov/public

Cracked or Unsafe Sidewalks

• Report to the City of Memphis at 311:  311 or (901) 636-6500, https://311.memphistn.gov/public

Vendor Recommendations

I need vendor recommendations for home repairs, renovations, etc.

• Reach out to neighbors through NextDoor or Facebook community boards to get trusted referrals